It can take a lot to gain a client.
It takes a little thought to retain them and to then be referred.
Quality isn’t expensive, it’s priceless.
When it can cost so much to win a client it makes sense to spend a little to retain them. Sometimes a simple gesture is all you need. A simple thank you. No reason. Just a thank you. 9 out of 10 people say they like chocolate…the 10th person is lying